Your shop might
already be on Pawget.
We've listed more than 1,200 pet shops across Malaysia so pet owners nearby can find them. Claim yours to take bookings and payments in the app — and run your whole day from one screen.
Free to join · you only pay when the app brings you a booking.
New app booking · MochiFull groom · Thu 11:30 · Paid RM 65Example shop, pets and prices.
Three steps, one afternoon.
Most shops are already in our directory. Claiming yours takes minutes; a new shop registers the same way.
Find your shop
Open the merchant portal and search by name or postcode. Not listed? Register a new shop in the same flow.
Claim it
A Pawget sales agent's code makes the shop yours on the spot. No code? The Pawget team reviews your request and rings the shop.
Go online
Add your hours, services and bank account, then switch on. Go offline any time — the shop stays visible as Closed.
Illustration — the real search is at merchant.pawget.co/register.
Built for how a pet shop actually works.
Grooming, boarding, daycare and the shelf — one order, one bill, one board.
One booking screen for everything
Grooming, a hotel stay, daycare and products for one or several pets go into a single order and a single bill. Stack the services for a visit and pick one start time — the portal works out the rest.
- Walk-ins by phone lookup, with quick-create for new customers
- Visual room and daycare grids, free slots per day
- Several of one owner's pets can share a hotel unit, with a per-pet add-on price you set
The whole day, five columns
Expected, Waiting, In service, Ready, Departed. Every move is one click, and app bookings check in with the customer's drop-off code and hand over with the pickup code, so the right person collects the right pet.
- Customer notes shown on the card, never buried
- Prior safety stops flagged on the pet
- A leftovers strip for yesterday's unfinished cards
Slots follow who is actually in
Rosters and custom hours decide who is bookable. Recording time off reassigns, moves or refunds the bookings it affects, in the same step. "Any staff" goes to the least busy person on duty.
- Planned, sick and emergency leave
- Customers are told when their booking moves
- No double-booking a groomer who is off
Paid upfront, paid out daily
App bookings are paid when the customer confirms, with FPX or an e-wallet. The money is held until the service is delivered, then paid daily to your verified bank account, with a statement in the portal.
- Walk-ins: record cash or DuitNow at Checkout, commission-free
- Refunds to customers are handled by Pawget
- Every payout and fee on one statement
One record per customer, across visits
Customers and their pets follow them from shop to shop on Pawget. Phone lookup finds a returning walk-in in seconds; pets carry their weight and breed so the right price is picked.
- Prices by weight range, set by you
- Care notes and special instructions on every order
- Ratings only from completed bookings
Changes the customer approves in the app
Heavier than booked at drop-off? Coat needs de-matting? Propose the change with the price; the customer approves and pays in the app, keeps the original, or cancels. Can't open on a booked day? Offer a new time or a refund, and Pawget handles the money.
- Weigh-in, extra service, more nights or days
- No closure fee when recorded 7 days or more ahead
- Stop a service for safety and propose a fair refund
You only pay when the app brings you a booking.
No subscription. Walk-ins you record yourself are yours in full.
Taken from the price before any voucher, when the booking is paid.
- Free to join, no monthly fee today
- 0% on walk-ins recorded at the counter
- Payouts daily, once the service is delivered
- Payment and refund processing included
What you keep in a month
Drag the sliders. Example figures only.
Your shop, bookable in a few taps.
Photos, services priced by weight, opening hours, real ratings and a Book button. Owners find you on the map, pay in the app and follow the visit live.
What shop owners ask.
Pet owner? See the questions pet owners ask.
Is my shop really already on Pawget?
Probably. We listed more than 1,200 Malaysian pet shops from public information so owners can find and call them. Until you claim yours it shows as "Not on Pawget yet" and cannot be booked. Search for it on the merchant portal; if it is not there, register it in the same flow.
How do I prove the shop is mine?
With a Pawget sales agent's code, the claim completes on the spot. Without one, the Pawget team reviews the request and calls the shop's listed number before approving it.
What does it cost?
Nothing to join. Pawget keeps 10% of bookings made through the app, taken from the price before any voucher. Walk-ins you record yourself at the counter are commission-free.
Are there any other fees?
Only when you cancel paid app bookings by closing at short notice: 10% of the refunded amount plus RM 2 of payment costs per booking. It is waived when the closure is recorded 7 days or more before the booking day, and a customer who accepts a new time costs you nothing.
When do I get paid?
Money from app bookings is held until the service is delivered, then paid out daily to the bank account you verified in the portal. Your statement shows every booking, fee and payout.
Can I set my own prices?
Yes. Every service, room and daycare place is priced by you, by the pet's weight range, so owners see the right price for their pet before they book. Hotel rooms can take several of one owner's pets with a per-pet add-on you set.
What if a customer's pet weighs more at drop-off?
Send a weigh-in proposal from the order. The customer approves the price for the measured weight in the app, and the pet's profile is corrected, or declines and the booking is cancelled under the usual rules.
Can I still take walk-ins and phone bookings?
Of course. Look the customer up by phone, pick the services, rooms or daycare days and collect cash or DuitNow at Checkout. Those orders carry no commission.
Can I go offline?
Yes, any time. The shop stays visible as Closed so owners can still find and call you, and nothing new can be booked until you switch back on.
What about staff?
Add your team with their working hours. Only staff on duty are bookable, and recording time off reassigns, moves or refunds the bookings it affects while you record it.
Ready to take bookings?
Claim your shop in minutes, or message us and we'll walk you through it.